A DONATION PICKUP SERVICE FOR RESIDENTIAL BUILDINGS.
A discreetly managed donation service for premium residences. We install, collect on a schedule, deliver to local nonprofits, and report quarterly impact results with nothing for your staff to do.
NEW YORKERS THROW OUT TONS OF USABLE GOODS EACH YEAR
NEW YORK HOUSEHOLDS ARE A UNIQUE MARKET
Manhattan residents have less space, no car and less time than the typical American household, which makes donating harder here.
New Yorkers accumulate things like everyone else, but they have less space to keep them and fewer convenient ways to move them somewhere for reuse. A donation box in the building closes that gap.
MORE WORK FOR YOUR STAFF
Unwanted items still have to go somewhere. Your porters, doormen and supers quietly sort, bag and haul them away.
LESS WASTE, LOWER FINE RISK
Divert reusable goods from the waste stream, reduce your risk of DSNY fines across your portfolio and receive clear data on the results.
DONATING IS A HASSLE
Scheduling pickups, packing bags and hauling them across town takes effort, so residents hold onto usable items or throw them out.
COMPLEMENTS YOUR AMENITIES
Residents already expect conveniences like package rooms and concierge service. Donation pickup is one more errand they would happily skip.
A COMPLETE SERVICE. NOTHING FOR YOUR STAFF TO DO.
WE SET UP
A refined donation station placed where it suits the building, with discreet signage and a ready-to-send resident announcement.
WE MANAGE
Our team collects on a fixed weekly or bi-weekly schedule and sorts and screens every item. Your staff never handles, sorts or stores a donation.
WE DELIVER & REPORT
Screened items go to verified 501(c)(3) partners in Chelsea. Each quarter you receive a branded impact report showing what was collected and who received it.
SIZED TO FIT YOUR SPACE
A refined metal donation station, not a bin. It comes in multiple sizes, so it fits neatly in a basement, service corridor or laundry room.
A REPORT THAT'S READY TO GO.
Every quarter, each building gets a one-page report, fully packaged and ready to send, with real data on what was collected and who received it.
ONE PROGRAM. EVERY BUILDING.
Whether you manage a handful of properties or a large portfolio, we handle the rollout, coordinate pickups across every address and send one consolidated report for your whole portfolio.
THE DETAILS, UP FRONT.
DOES MY STAFF HAVE TO DO ANYTHING?
No. We install the box, collect on schedule and deliver. Your porters, doormen and supers don't handle or sort donations, and only vetted Good Riddance employees come into the building.
WHAT IF SOMEONE LEAVES SOMETHING THEY SHOULDN'T?
Our crews remove prohibited items at pickup. However, our data shows that people tend to donate thoughtfully: on average, only 0.6% of donated items are unusable. Our donation terms are published on our site.
DO YOU CARRY INSURANCE?
Yes. Good Riddance carries commercial general liability insurance, including hired and non-owned auto coverage. We will meet your building's insurance requirements, and a certificate of insurance naming your property as additional insured is available on request.
WHAT DO YOU ACCEPT?
Clothing and shoes, books and media, kitchenware, small home goods, toys and games, linens and textiles, pet supplies, office supplies, non-perishable unexpired food, and diapers and baby items. We don't accept perishables, underwear, firearms or weapons, soiled items, or items in poor condition.
HOW MUCH SPACE DOES THE BOX TAKE?
A permanent box sits in your basement, service corridor or laundry room. It comes in multiple sizes, starting at about 51 × 24 inches and 31 inches tall, so we can fit the space you have.
HOW OFTEN DO YOU PICK UP?
Weekly or every other week, depending on building size and box volume. We set the schedule with you during rollout and adjust it as volume changes.
IS THERE A CONTRACT?
Service is provided under an annual agreement, starting with a phased rollout across the buildings you choose. Terms are set out in your proposal, and we're happy to walk through them with you.
ROLL IT OUT ACROSS YOUR PORTFOLIO.
Tell us about your portfolio and we'll reply within one business day with a proposed rollout plan.